Privacy Policy
At Antheen.ai ("Antheen.ai", "we", "us", or "our"), we respect your privacy and are committed to protecting the information you provide when using our website, applications, astrology services, AI-powered features, and related services.
This Privacy Policy explains what information we may collect, why we use it, how it may be shared, and the choices available to you. By using Antheen.ai, you acknowledge this Privacy Policy and our Terms and Conditions.
Consent for Using Another Person’s Birth Information
If you provide or use another person’s birth information, including their name, date of birth, time of birth, place of birth, or other related details, you must obtain that person’s prior knowledge and consent before submitting their information to Antheen.ai.
You are responsible for ensuring that you have the necessary permission and legal authority to use and submit another person’s information. Antheen.ai does not authorize or encourage the use of another person’s birth information without their consent.
Antheen.ai is not responsible for any unauthorized use, misuse, disclosure, or submission of another person’s birth information by users. You assume responsibility for ensuring that your use of such information complies with applicable laws and respects the privacy and consent of the individual concerned.
1. Information We Collect
a. Account and Registration Information
When you create or maintain an account, we may collect information such as your name, email address, phone number, gender, and account credentials. We use this information to create and secure your account, provide our services, communicate with you, and maintain your account history.
b. Birth Information
To provide personalized astrology calculations and interpretations, you may provide birth information such as date of birth, time of birth, place of birth, and related location information.
You should only provide another person's birth information or other personal information when you have their permission or otherwise have lawful authority to provide it. Please do not submit sensitive information about another person without appropriate consent.
c. Questions, Charts, Readings, and User Content
We may collect questions, requests, chart information, generated readings, preferences, and other content that you submit when using Antheen.ai. This information may be processed to calculate charts, generate responses, save your readings, provide customer support, and improve the operation of the service.
d. Payment Information
Payments may be processed through third-party payment providers. Payment card details are handled by the applicable payment processor rather than being stored directly by Antheen.ai, except for transaction information that we may need to maintain for account, billing, fraud-prevention, and accounting purposes.
e. Device, Log, and Usage Information
When you access our website or applications, we may automatically receive information such as IP address, browser type, operating system, device information, pages viewed, approximate geographic region, referring pages, dates and times of visits, and interactions with our services.
f. Cookies and Similar Technologies
We may use cookies and similar technologies to keep you signed in, remember preferences, maintain security, understand website usage, and improve the functionality and performance of Antheen.ai. You can control cookies through your browser settings, although disabling certain cookies may affect some features of the site.
g. Communications
If you contact us by email, support form, or another communication method, we may retain the information you provide, including your name, contact information, message, and attachments, so that we can respond to your request and provide support.
2. How We Use Your Information
We may use information we collect to:
- Provide astrology calculations, charts, readings, and AI-powered services.
- Create, authenticate, maintain, and secure user accounts.
- Save and retrieve your charts, questions, readings, and service history.
- Process payments, credits, refunds, and related transactions.
- Respond to customer service requests and communicate with you.
- Maintain, troubleshoot, secure, and improve our website and services.
- Detect and prevent fraud, abuse, unauthorized access, or other misuse.
- Understand service usage through analytics and aggregated information.
- Comply with applicable laws, legal obligations, and valid legal requests.
3. Birth Details and Astrology Information
Your birth details and astrology-related information are used primarily to provide the personalized astrology services you request. We do not intentionally use your personal astrology information for unrelated purposes.
Astrology calculations and AI-generated interpretations may involve processing the information you submit through our systems and applicable third-party technology providers. We take reasonable measures to protect such information while it is processed and stored.
4. AI Processing
Some Antheen.ai features may use artificial intelligence to generate, summarize, or interpret content. Information necessary to provide these features may be processed by our systems and, where applicable, by third-party AI service providers acting on our behalf.
We use reasonable contractual, technical, and organizational measures intended to protect information processed through such services. We do not represent that any internet or AI-processing environment can provide absolute security.
5. How We Share Information
We do not sell or rent your personally identifiable information to third parties for their own direct marketing purposes.
We may share information when reasonably necessary with:
- Service providers: companies that help us host, operate, secure, analyze, support, or deliver our services.
- Payment processors: third parties that process payments and related transactions.
- Technology and AI providers: providers used to deliver requested features and functionality.
- Legal and regulatory authorities: when required by law, court order, legal process, or when reasonably necessary to protect rights, safety, or security.
- Business transactions: in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.
- With your permission: where you specifically authorize us to disclose information.
6. Confidentiality of Your Readings
We treat your account information, birth details, questions, charts, and personalized readings as confidential information and limit access and use to purposes reasonably connected with providing, maintaining, securing, and improving the service, or as otherwise permitted or required by law.
No online service can guarantee absolute confidentiality or security. Please avoid submitting information that you do not want processed or stored by an online service.
7. Data Security
We use reasonable technical, administrative, and organizational safeguards intended to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain account and transaction records, resolve disputes, prevent fraud and abuse, comply with legal obligations, and enforce our agreements. When information is no longer required, we may delete it or retain it in a form that is not reasonably identifiable, subject to applicable law.
9. Your Choices and Access to Information
You may be able to review and update certain information through your account. You may also contact us to request access, correction, or deletion of personal information, subject to applicable legal requirements and reasonable identity verification.
You may unsubscribe from optional promotional communications by following the instructions provided in those communications. Administrative and service-related messages may still be sent when necessary to operate your account or provide requested services.
10. Account and Data Deletion
You may request deletion of your Antheen.ai account and associated personal information by contacting us through the support/contact method provided on the website.
Some information may be retained where necessary for legal compliance, accounting, security, fraud prevention, dispute resolution, backups, or other legitimate business purposes.
11. Third-Party Websites and Services
Our website or applications may contain links to third-party websites, applications, payment services, or other services. Those third parties have their own privacy practices and policies. Antheen.ai is not responsible for the privacy practices of third-party services that it does not own or control.
12. Children's Privacy
Our services are not intended for children. We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
13. International Users
If you access Antheen.ai from outside the country where our systems or service providers operate, your information may be transferred to, stored in, or processed in other countries. Data protection laws may differ between jurisdictions. Where required by applicable law, we will take appropriate measures for such transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, technology, legal requirements, or privacy practices change. Any revised policy will be posted on this page with an updated "Last updated" date. Your continued use of Antheen.ai after changes are posted constitutes acknowledgment of the updated policy, to the extent permitted by law.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please use the contact information or support channel provided on the Antheen.ai website.